CRM Individual Solutions

CAS Software develops custom CRM solutions for large companies which are tailored to their individual requirements.

Daimler AG

Our projects with the Daimler AG show how to successfully implement individual solutions aimed at benefiting customers on the long-term. For Mercedes our highly specialized team with 20 years of experience has been developing vans and trucks sales systems that are used worldwide: the have been two versions of the software developed – a version for the Mercedes sales staff to be used on laptops and also a version for end customers who want to create their individual vehicle via a Web browser. More than 3,000 employees at Daimler AG use this system in their daily work. Our CAS experts implement the systems for international use so they can be enhanced with country-specific product and sales data.

Airbus

Together with Airbus, CAS Software AG has developed a solution which won the "Award for Excellence 2008" at Airbus in the "Innovation" category. The configurator meets the requirements of aircraft manufacturers: customer requests can be answered within minutes, dependencies of aviation upgrades can be graphically maintained and technical offers can be created in no time. "This kind of initiative helps us to drive our company forward", says Jérome Javelle, head of the design office at Airbus.

Mercedes Benz Kundenberatungssystem (MBKS)

Mercedes sales staff uses their own sales system that supports all processes for selling a new truck or van. The sales person can configure vehicles according to customer wishes and create individual financing and service offers. The system also helps employees to check whether vehicles are available and enables them to create an offer directly on site. Individual offer documents in PDF or print format can be created before or after a sales talk.

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